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In association with our partner, The Meetings Place, we have developed a number of courses and workshops that are delivered in-house for our clients, and are offered in half day or one day modules.
The Meetings Place was established by Melville Johnston to provide a range of management skill and customer care programmes tailored to individual business needs.
MD Melville Johnston is a chartered accountant with over twenty years commercial experience in retailing. His senior roles include Chief Executive of Halfords, WH Smith and Dollond & Aitchison.
MSA International also offers a training course design and development capability which enables us to provide programmes to meet your specific needs.
Please contact us for more information or to discuss your training requirements in detail.
Training modules available include:
- Customer Care
Managing customer care
The internal customer
- Meetings
Effective meetings
- Presentations
Better presentations
Presenting ourselves every day
Presenting as a team
- Time Management
Make more of your time
- Writing Skills
Effective business writing
Writing effective reports
- Selling Skills
Using the telephone
Basic selling and negotiating
- Marketing
An introduction to marketing planning
Market Research and sources of information
- TeamBuilding
Making teams work
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